Leading at Every Level: Why Great Leaders Must Master the Individual, Team, and Organizational Game
- Kevin Juliano
- Sep 10
- 4 min read
Picture this: You've just been promoted to a senior leadership role. Congratulations! Now you're facing a reality that business schools don't always prepare you for—you're not just leading people anymore, you're leading people who lead people, while also shaping the entire organization's direction. Welcome to the complex world of multi-level leadership.
The Three-Dimensional Leadership Challenge
Most leadership advice treats individual coaching, team management, and organizational strategy as separate skill sets. But here's the reality: they're not separate at all. They're interconnected layers that either amplify your effectiveness or undermine it entirely.
Think of it like conducting an orchestra. You need to inspire individual musicians (individual level), coordinate different sections (team level), and create a cohesive performance that moves the entire audience (organizational level). Miss any layer, and the whole performance suffers.
Level 1: Leading Individuals—It's Personal
At the individual level, leadership is deeply personal. Your approach here directly impacts whether people grow, engage, or quietly start updating their LinkedIn profiles.
The authenticity advantage: Research shows that authentic leaders—those who demonstrate self-awareness, transparency, and genuine care—create higher work engagement, especially among intrinsically motivated employees. When you show up as your genuine self, you give others permission to do the same.
The transformation factor: Transformational leaders, who inspire through vision and individual consideration, help followers set mastery goals rather than just performance targets. They're not just asking "Can you hit your numbers?" but "How can we help you become the professional you want to be?"
Here's what's fascinating: about 30% of leadership ability comes from genetics, but 70% is developed through experience and learning. That means most of what makes you an effective leader can be cultivated—both in yourself and in others.
Level 2: Leading Teams—The Goldilocks Zone
Team leadership requires a delicate balance. Too much focus on tasks, and you'll have a group of efficient robots. Too much focus on relationships, and nothing gets done. The magic happens when you master both.
The role clarity revolution: High-performing teams aren't just collections of talented individuals—they're groups where everyone understands their unique contribution. Think about the different roles needed: the coordinator who keeps everyone aligned, the innovator who generates fresh ideas, the implementer who gets things done, and the completer who ensures quality.
Trust as your team's operating system: Trust in teams isn't just nice to have—it's the foundation everything else is built on. But here's the catch: trust is dynamic and context-dependent. What builds trust in a startup might destroy it in a traditional corporation. Great leaders read their team's trust needs and adapt accordingly.
The development journey: Teams go through predictable stages—forming, storming, norming, and performing. But they don't always move linearly. Sometimes teams cycle back to earlier stages, especially during change or stress. Knowing where your team is in this journey helps you provide the right leadership at the right time.
Level 3: Leading Organizations—The Systems Game
Organizational leadership is where individual insights and team dynamics scale up to create lasting impact. This is where you're not just influencing people directly—you're shaping the systems, structures, and culture that influence everyone.
The situational imperative: With dozens of leadership theories and approaches available, the key isn't finding the "one right way"—it's becoming situationally intelligent. The constraints, resources, opportunities, and objectives in your environment should guide your leadership approach.
Culture eats strategy for breakfast: Your leadership style doesn't just impact immediate results—it shapes organizational culture, which affects satisfaction, motivation, and efficiency across the entire company. Choose your approaches knowing they'll ripple throughout the organization.
The innovation equation: Want to drive innovation? Research suggests a two-pronged approach works best: motivating people through transformational leadership while building their capacity through empowering leadership. It's not either/or—it's both/and.

The Integration Challenge
Here's where most leaders stumble: they try to use the same approach at every level. But a coaching conversation that works perfectly with an individual contributor might fall flat with a senior team discussing strategy.
The most effective leaders are situational shapeshifters. They might use authentic leadership to develop individual contributors, transformational leadership to align their senior team around a vision, and democratic leadership to drive innovation across the organization—all while maintaining their core values and personality.
Making It Work: Three Practical Steps
1. Audit your current approach: Look at your calendar from last week. How much time did you spend on individual development, team dynamics, and organizational systems? Most leaders are heavily skewed toward one area.
2. Match your style to the need: Before your next important leadership interaction, ask yourself: "What level am I operating at here, and what approach will be most effective?"
3. Create feedback loops: The complexity of multi-level leadership means you need multiple sources of feedback. Regular one-on-ones give you individual-level insights, team retrospectives reveal group dynamics, and employee surveys help you understand organizational impact.
The Leadership Evolution
The old model of leadership—the heroic individual at the top making all the decisions—is obsolete in our complex, interconnected world. Today's leaders must be systems thinkers who can simultaneously inspire individuals, orchestrate teams, and architect organizational success.
The good news? This isn't about being superhuman. It's about being intentionally multi-dimensional in your approach and recognizing that great leadership happens at the intersection of all three levels.
Your individual team members are watching how you lead. Your teams are modeling the collaboration you demonstrate. Your organization is becoming the culture you create. The question isn't whether you're leading at multiple levels—you already are. The question is whether you're doing it intentionally.
What level of leadership do you find most challenging? Share your experiences in the comments below.
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